What’s New in CommercialEdge This Quarter

The latest product updates focus on enhanced leasing and commission workflows, greater customization and more seamless platform integrations. Here are the key improvements from the past quarter. 

Commissions 

Advanced Customization 

CommercialEdge Commissions now offers increased flexibility to tailor the platform to a brokerage’s specific workflows and needs: 

1. Users can create custom invoice templates, ensuring invoices consistently align with formatting or branding preferences.  
2. User notifications can be configured based on system dates or contact data, ensuring parties stay informed with real-time updates directly in their inbox. 
3. Approval workflows for vouchers can now be customized by transaction type, property type, office or role, keeping processes streamlined and consistent.  
4. Users can hide or make specific voucher fields mandatory, ensuring the collection of all necessary data for each voucher. 

Voyager Integration Enhancements 

Enhancements to the Yardi Voyager integration include: 

1. Commission payments can now be split based on each agent’s gross earnings, ensuring accurate distributions according to the agreed-upon share before deductions.  
2. Charges can also be broken down by agent, providing a clear view of individual earnings, deductions and final payouts.  
3. The integration now supports both 1099 and W-2 payment methods. 
4. Payables can be configured based on the net commission amount or separated by individual expense details, providing greater flexibility. 

Deal Manager 

Manage Multiple Deal Types 

Deal Manager simplifies pipeline management for brokerages, supporting various deal types in one platform, to improve visibility and fast-track approvals: 

• Deal Manager now supports tenant rep, purchase, sale and fee-type deals, making it easier to track all deal types in one place.  
• Users can define and customize milestones for each deal type, auto-assign tasks to team members and add watchers to keep all parties in the loop.  

Streamlined Deal Workflows 

With improved workflows, Deal Manager accelerates approvals and frees up time for closing new business: 

• The platform now allows up to 20 user-defined fields at the deal, proposal, space or property level to serve as approval workflow criteria.  
• Approvals can be made directly from the Deal Manager mobile app or within the Outlook inbox, with the possibility of including attachments in approval emails. 
• Users can also add notes about expenses, transaction costs or commissions within the deal to provide extra context and support well-informed decisions. 

Deal Comparisons Enhancements 

Deal Manager enhances deal comparisons through improved features like: 

• Users can now import external budget data and use it as a benchmark when evaluating deals, providing a more comprehensive financial picture.  
• Proposals can be compared against other deals in the pipeline or with in-place tenant leases to help brokers and asset managers evaluate opportunities and make informed decisions. 

Lease Management Improvements 

Deal Manager added new features to support proactive and efficient lease management: 

• Users can track listing agreements at the property level and set reminders ahead of expiration dates. 
• Users can now exercise lease options directly within the platform, automating lease term updates and triggering workflow actions. 
• TI jobs can be auto-created earlier in the deal process, before closing, and pushed to Construction Manager, Valuation Manager or Yardi Voyager. This provides financial planning and construction teams with visibility into upcoming work. 

New Reports 

• The Leasing Activity Report now includes a customizable header with the option to add your company logo, and allows users to choose whether to consolidate data or break it out by property. This supports both branding consistency and reporting flexibility.  
• New reports include a Deal Stage History Report, which tracks how many days a deal has spent at each stage from start to finish, as well as Space Encumbrances and Listing Agreements reports. 

Legal 

Legal Templates Improvements 

Generating CRE leases is even more flexible now with recent updates to the Legal module:  

• Users can include ad-hoc templates during lease drafting and define their order within the final document.  
• Clause groups can be searched and filtered in the editor, and clauses can be easily rearranged using drag-and-drop, facilitating the creation of complex lease documents.  
• Users can also create custom tokens for legal documents, reducing manual input and minimizing the risk of errors. 

Electronic Signature Updates 

• Users can now send multiple documents within a single signature envelope and control document visibility for each signee.  
• Recipients of documents for e-signature can now delegate the signature after the papers have been sent.
• New multi-factor authentication via mobile number to e-sign the lease documents adds an extra layer of security. 

Marketing 

Contacts & Lead Management 

Efficient CRE marketing relies on a well-organized contact database: 

• CommercialEdge Marketing users can now see all listing leads as contacts in the CRM, easily create new contacts and build static and dynamic contact lists.  
• Contact lists can be used directly in email marketing campaigns within the platform, helping teams target the right audience. 
• Deal Manager and Yardi Voyager contacts sync automatically with CommercialEdge Marketing CRM, ensuring seamless data flow across platforms.  

Other key updates to CommerdialEdge Marketing include:  

• The lead summary dashboard features a new pie chart representing leads by source and tiles breaking down active properties and spaces, streamlining lead attribution. 
• The possibility to automatically notify brokers via email when a lead is posted to ensure timely follow-ups. 
• New dedicated space reports will provide granular visibility into space performance. 
• The Microsoft Outlook add-in is now available on the mobile app. 

Research 

Market Snapshot 

CommercialEdge Research now features a Market Snapshot dashboard for the office and industrial sectors, with national or market-specific insights on: 

• Upcoming loan maturities and lender exposure 
• Construction timelines, trends and forecasts  
• Historical trends and forecasts into sales and financing activity 
• Vacancy rate evolution and asset breakdown by their conversion potential from office to multifamily. 

With a consolidated view of key market indicators, the Market Snapshot equips CRE professionals with the necessary insights to evaluate market opportunities and risks and support long-term strategic decisions and planning. 

Conversion Feasibility Index 

First introduced last year, the Conversion Feasibility Index (CFI) in CommercialEdge Research determines the residential conversion potential of office properties, serving as a valuable tool for identifying investment opportunities. Recent enhancements make the feature even more actionable, with users now being able to: 

• View properties by CFI scores directly on the map. 
• Apply advanced filters such as loan maturity, distress status, DSCR or vacancy rate. 
• Export their findings in a shareable PDF format.